AK 999 Privacy Policy — Your Data, Your Rights

1. Introduction

AK 999 (ak999.cash) takes the privacy of its users seriously. This Privacy Policy explains how AK 999 collects your personal information, how it is used, and how it is kept secure.

By using the AK 999 website or mobile app, you are considered to have agreed to this Privacy Policy. We recommend reading it before you start using the platform.

We comply with international data protection regulations and applicable local laws. Your personal data will never be used without authorisation or sold to third parties — that is AK 999's commitment.

2. What Information Do We Collect?

AK 999 only collects information that is necessary to deliver its services. A full breakdown is provided below:

Information Collected at Registration

• Full Name (as per NID)
• Date of Birth (for age verification)
• Mobile number and email address
• Current Address (Optional)
• Preferred language and currency

Information collected during KYC verification

• National ID (NID) or passport copy
• Selfie or Photo (where required)
• Bank or mobile banking details (for payment verification)

Automatically Collected Information

• IP address and device information
• Browser Type & Operating System
• Activity logs on the platform (game history, betting history)
• Login time and session information
• Data collected through cookies and tracking technologies

3. How Is Collected Information Used?

AK 999 uses your information for the following purposes:

4. Data Sharing Policy

AK 999 may share your information with third parties in the following limited circumstances:

• Payment Processors: Only the information required to process transactions is shared with payment providers such as Mobile Pay, Nagad, Rocket, and banks.
• Game Software Providers: Limited data may be shared with game integration partners to ensure games run properly.
• Law Enforcement Agencies: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
• Fraud Prevention Agencies: Certain information may be shared for AML and fraud prevention purposes.

Outside of the above, AK 999 does not transfer, sell, or rent your data to any third party. All third parties are required to comply with AK 999's privacy standards.

5. Cookies Policy

AK 999 uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your platform experience.

What Cookies Does AK 999 Use?

• Essential Cookies: To maintain login sessions and ensure account security. Disabling these may cause the site to function incorrectly.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Site usage data is analysed to improve our services. No personally identifiable information is involved.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on AK 999 to not function properly.

6. Data Retention Policy

AK 999 does not retain your data longer than necessary. However, certain information may need to be kept for an extended period for legal reasons:

• Account Information: For the duration your account is active and up to 5 years after it is closed.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support: Up to 2 years.
• Log Files & Technical Data: Up to 12 months.

After the retention period, AK 999 securely deletes or anonymizes your data so that you can no longer be identified.

7. Your Privacy Rights

As an AK 999 user, you have the following rights:

To exercise these rights support@ak999.cashto email us. AK 999 typically 30 days' will respond within.

8. Security Measures

AK 999 follows the highest industry standards to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers on the website and app are fully encrypted.
• Server Security: AK 999's servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Access Control: AK 999 staff can only access specific data when required for their role — not everyone has access to everything.
• Regular Audits: Third-party security experts regularly audit and test AK 999's systems.
• Data Backup: Your data is stored in secure, encrypted backups.

9. Protection of Minors

AK 999 is firmly committed to protecting minors. This platform is intended for users aged 18 and above only.

• AK 999 does not knowingly collect any information from users under the age of 18.
• If an underage user is identified, their account will be suspended immediately.
• If you suspect any issues, parents or guardians can contact support@ak999.cash — AK 999 will take prompt action.
• Any data inadvertently collected from minors will be deleted immediately.

10. Changes to the Privacy Policy

AK 999 may update this Privacy Policy from time to time. When changes are made:

• You will be notified in advance at your registered email address if any significant changes are made.
• The date of any update will always be shown at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11. Contact Us

For any privacy-related questions, requests, or complaints, please contact the AK 999 data protection team:

• Email: support@ak999.cash
• Subject Line: "Privacy Request — [Your Username]"
• Live Chat: Chat button at the bottom right of the platform
• Response Time: Usually within 24–48 hours

Upon a request to access, correct, or delete your data, AK 999 will respond within a maximum of 30 days' will respond within. Additional information may be requested to verify your identity.